Susan Rousell, 71, from Highcliffe, met the South Western Ambulance Service crew who saved her life after she called 999 on November 11 due to alarming symptoms. While being assessed at home, she went into cardiac arrest. Paramedics performed CPR, used a defibrillator, and stabilized her before transporting her to Royal Bournemouth Hospital, where she received several stents. Grateful for their efforts, Susan reunited with her lifesaving crew at Christchurch Ambulance Station to express her thanks.
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