The manager of Poole’s Dolphin Centre, John Grinnell, is urging BCP Council to address persistent lift failures that are negatively impacting businesses and visitors, particularly those requiring step-free access. Grinnell disputes the council’s claims that two lifts have been repaired, noting that only one has been restored, leaving five out of service. He criticized the misinformation and lack of urgency in addressing the situation. The council acknowledged inconsistent lift performance and stated they are working on repairs while advising visitors to use alternative access routes until full operation is restored.
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